At DealatCity, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer a return policy that ensures flexibility and fairness.

Return Period
You can return your item within 14 days from the date of purchase.

Conditions for Free Return

If your product has any defects, damages, or issues upon arrival, or if it does not match the description on the website, you are eligible for free returns.
We will issue a full refund to your original payment method, or if preferred, you may opt for store credit to use on future purchases.
Conditions for Return with a Fee

If you decide to return the product without any defects or issues (for example, if you simply changed your mind or no longer need the product), you will be subject to a return fee.
The fee will be deducted from the refund amount, and the refund will be processed to your original payment method or as store credit.
How to Return an Item

To initiate a return, please contact our customer service team within the 14-day return window with your order details.
Make sure the item is in unused condition, with all original packaging and tags intact.
We strive to make returns as easy as possible and ensure that every transaction is a smooth experience for you. If you have any questions, please feel free to contact us!